The Key Account Administrator primarily assist their delegated Key Accounts Manager and Key Accounts Executive with daily, weekly, and monthly administrative tasks. We are looking for a driven individual who has the potential to grow within our company.
Requirements
Key competencies:
• Strong interpersonal skills
• The ability to manage multiple tasks at once
• Wide breadth of experience managing clerical responsibilities
• Excellent professional business communications and etiquette
Job Duties and Responsibilities:
• Accurate data capture and analysis
• Accurate creation and timely completion of reports
• Client relations and liaison
• Order capturing and processing; from receipt to delivery
• Following up on orders and client requirements
• Providing feedback internally and externally
• Keeping accurate and up-to-date filing systems
• Evaluation of clientele needs
• Visiting stores monthly to submit up-to-date reports
• Acting as professional PA to assigned Manager / Executive
• Updating client listings
• Assist in preparation of presentation materials
• Assisting in the preparation for meetings with clients
• Keeping a designated section of the show room clean and updated
• Capturing and submission of minutes from meetings
• Plan and schedule meetings, presentations, and other office-related events
• Sending reminders regarding upcoming appointments
• Suggest changes to office task workflow to improve efficiency
• Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
• Manage communication of information in and out of the office; including but not limited to letters, emails, memos, etc.; and prepare outgoing mail and packages for executives
• Monitor and maintain office equipment; both allocated and shared
• Ensure office is kept clean and organized at all times
• Respond to and observe direct instructions as they are received
• Adhere to and meet deadlines that are communicated
• Maintain positive and professional staff and client relationships
• Support office staff and executives with general operational tasks
• Adhering to and meeting all objectives as specified via monthly KPI appraisals
Requirements and Qualifications:
• Professional administrative experience
• Valid SA driver’s license and own functional car
• Strong matric and/or tertiary study results (relevant NQF8 or Bachelor’s Degree preferred)
• Excellent English communication skills; spoken, written and comprehension
• Fast, proficient, and accurate typist and/or data capture
• Extensive knowledge of Microsoft Suite and other administrative programs
• Intermediate to advanced MS Excel proficiency
• Excellent customer service skills
• Self-starter who works well independently
• Ability to prioritize given tasks and work efficiently towards completing them
• Familiar with common office equipment (printers, copier, fax, etc.)
• Detail-oriented and exceptional organizational skills
• Experience with complex file management
• Strong problem solver and analytical thinker
• Professional demeanour
If at any point you have not heard back from us within 3 weeks, please consider your application to be unsuccessful.